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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Does travel insurance cover air ticket if I have to cancel my trip as a result of not being able to get a visa appointment at the German Consulate?

A:
We have plans with cancel for any reason that you can use in case you are denied entry /travel-insurance/
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Q:status of my claim about medicine because i was diagnisticated with covid

A:
Insubuy is a broker and does handle or process claims. If you would like to check the status of a claim, you will need to reach out to your insurance company directly. The number to the claims department can be found on the back of your insurance ID card. If you have any additional questions please let us know.
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Q:HI, My mother in law is visiting US and i am planning to take visitors insurance as she will be staying in US for 5 months. She has some pre existing medical problems like Blood Pressure, Thyroid and back pain. She will be carrying the required medication with her for her stay period in US as prescribed by her Doctor in her home country. She does not need any maintenance of her medical conditions as she has prescribed medications with her. All she need is that whether the insurance covers if any emergency occurs due to her pre existing medical condition. Where she can get into ER and get her medical issue stabilized temporarily, so that she can return back to her home country to continue her treatment. Please clarify. Thanks & Regards

A:
There are plans like Atlas America or Patriot America Plus that offer the Acute onset of pre-existing conditions. This may be what you are looking in for coverage, but to learn more about the acute onset of pre-existing conditions please click the hyperlink to see the article. Visitors Protect is the only plan that offers coverage for pre-existing conditions, but it still cannot be known, expected, or routine treatment. It has a 90 day minimum purchase and $1500 deductible built into the plan for anything relating to a pre-existing condition. It must be purchased before the insured has left their home country, and the sub-limited maximum amount of coverage that is available for pre-existing conditions is $25,000 ($50k, $100k, or $250k policy max available for expenses related to new injuries or illnesses). You are welcome to run a quote in the Visitors to U.S.A. section of the website to see what plans are available. If you have any additional questions please let us know.
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Q:There is no Trip cancellation coverage on the quote I recieved. Can I add it?

A:
You are not able to add trip cancelation to plans. You are welcome to run a quote in the Trip Insurance section of the website for plans that will offer coverage towards the non-refundable costs of your trip. Please be advised that this plan is only available to US residents. If you have any additional questions please let us know
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Q:Will the insurance cover my pre-existed condition such as cholesterol which I have had from 10 years (chronic condition - family related)? I am now 28 Years.

A:
Visitors Protect is the only plan that offers coverage for pre-existing conditions for visitors, but it still cannot be known, expected, or routine treatment. It has a 90 day minimum purchase and $1500 deductible built into the plan for anything relating to a pre-existing condition. It must be purchased before the insured has left their home country, and the sub-limited maximum amount of coverage that is available for pre-existing conditions is $25,000 ($50k, $100k, or $250k policy max available for expenses related to new injuries or illnesses). Other plans, like Atlas America or Patriot America Plus, do offer the Acute onset of pre-existing conditions. If you would like to learn more about the acute onset of pre-existing conditions please click the hyperlink. You can run a quote in the Visitors to U.S.A. section of the website to see what plans are available. If you have any additional questions please let us know.
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Q:travel medical insurance for my senior parents - what are the things covered and what are the best plans

A:
Visitors insurance will generally pay for any new injuries or illnesses that did not exist in the body before the effective date of the policy. No plans on the market are going to offer coverage for preventative care or routine maintenance of any kind, and they will not cover pre-existing conditions with the exception of the acute onset of a pre-existing condition coverage available on some plans, and a plan called Visitors Protect. Patriot America Plus and Safe Travels USA Comprehensive are two of our most popular plans. You are welcome to run a quote in the Visitors to the U.S.A. section of the website to see what plans are available to you. If you have any additional questions please let us know.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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