Visitors Insurance - Payment Using Indian Credit Cards FAQ

Visitors Insurance - Payment Using Indian Credit Cards FAQ

Can I pay for visitors insurance with an Indian credit card?

We are US-based company and all the companies we offer insurance from are based in the US as well. Therefore, the payment must be made in US dollars. Many Indian credit cards allow you to make payments in US dollars. When you get a statement from your credit card company, the charge will be converted to Indian Rupees and you simply pay your bank as normal. Please note that, depending upon your bank, you may be subject to foreign currency exchange rates and possibly a foreign transaction fee. We have no control over these fees, and will only charge you the exact amount you see on our website. 

Which credit cards can I use?

Most plans allow all major credit cards such as Visa, MasterCard, American Express and Discover.

Can I use debit card instead?

If your bank allows you to use a debit card for credit card transactions, you can pay using a debit card also.

When can I not use Indian credit card?

Some credit cards do not allow international (foreign currency) charges. Some may even have "Valid only in India and Nepal" on them. However, such cards are rarely issued now.

I have a Rupay credit card. Can I use it?

Yes. Even though Rupay is an indigenous credit card of India, for foreign transactions they have partnered with Discover. Therefore, while entering the details, please choose 'Discover' as your credit card type.

Why are you declining my credit card?

A declined credit card can occur for a variety of reasons such as not enough credit limit, a foreign transaction, the amount of the charge, or many other reasons. If you are having issues with your card being declined, please contact the card issuer. 

The billing address for my Indian credit card is obviously in India and not in the US. Is that OK?

Yes. As long as your bank allows you to use the card.

I don't have a credit card. Can I pay cash at some location in India?

No. We are unable to accept cash payments at this time. 

Can I pay using Indian check?

All the payments must be done in US dollars. We are unable to accept a check in Indian Rupees.

Can I make a demand draft in US dollars and pay using that?

Yes, you certainly can do that. However, this method will take a long time and it is not reliable. It is best to pay instantly with a credit card. 

Can I make the payment by bank transfer from an Indian bank?

Unfortunately we are unable to accept payment via bank transfer from an Indian bank.

Can I make a payment through an Indian credit card that requires One Time Password (OTP)?

Most American websites (ours included) are not able to accept OTP payment, as this feature does not exist in the USA. Therefore, you cannot use a credit card that requires an OTP to purchase from us. 

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